Refund policy
General Limited Warranty Period and Applicability
The warranty period is 30 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt. During the warranty period, we will replace or refund, at our option, any new part that fails due to a defect in materials or workmanship under normal use and service after proper installation. Simply return the part along with your order number to Maxfavor.com. You must be the original purchaser of the part and still own the vehicle on which it was installed. This warranty is not transferable.
Replacement parts are warranted for 30 days from the date of exchange or the remainder of the warranty period on the original part, whichever is longer.
Refunds will only be considered if you bring the defective part to an Advance Auto Parts store along with your original sales receipt within 45 days from the original date of purchase. Refunds will be issued in accordance with our Return Policy.
What is Not Covered
- Failure due to: accident or collision; misuse, abuse or modification; chemical fallout; salt, hail, or other environmental conditions including natural
disasters; marine use; improper installation; installation of an incorrect part; and damages caused by other faulty parts.
- Parts under manufacturer's recall for a related problem.
- Parts installed on vehicles used off-road or for racing purposes.
- Used or salvage parts.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@maxfavor.com.